Beatrice Malova‑Kaplan is the creator of Narrative Intelligence (NQ) and the architect behind Narrative Diagnostics, a method designed to reveal the hidden narrative structures that shape identity, behavior, and decision‑making in complex systems. Her work brings together analytical precision, systemic thinking, and a deep understanding of how meaning is constructed within organizations.

As a Release Train Engineer at Swiss Post and an economist educated at the University of Mannheim, she combines structural clarity with a strong conceptual foundation. Over more than a decade in transformation, leadership enablement, and large‑scale delivery, she has developed a rare ability to see the underlying patterns that influence how organizations interpret reality and navigate uncertainty.

Beatrice’s development of Narrative Intelligence emerged from years of observing how strategies succeed or fail depending on the stories that surround them. She recognized that organizations do not move because of data alone — they move because of meaning. This insight led her to formalize NQ as a new capability and to design Narrative Diagnostics as a practical, rigorous method for identifying narrative patterns, tensions, distortions, and blind spots.

Her work is grounded in the belief that clarity is a structural asset. She helps leaders and teams understand the narratives that guide their actions, align identity with strategy, and build the narrative resilience needed to operate in environments defined by complexity and change.